Attention in banks should be more personalized. People don't want to spend a lot of time in the branch.
One of the most important financial institution in Central America, which offers financial products and services to millions of customers in the region needed a totem for the opportune attention of its clients in the different branches.
Develop a self-service digital terminal, without the help of bank advisors, so that customers could manage their applications, transfers, payments, online banking, information on procedures, and avoid long waits or unnecessary appointment requests and complications for users.
Implementation of multiple platforms (web, mobile, tablet, etc) to make transactions without complications. We create through this product an intuitive, accessible, and easy-to-use experience, without long waiting times or paperwork.
The success of the project relies on the proper selection of processes and services that effectively tackle the problem at hand.
The success of the project relies on the proper selection of processes and services that effectively tackle the problem at hand.
