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Metaverse: the new driving force in industry and business

Metaverse is transforming workforce training

Metaverse: the new driving force in industry and business

The Metaverse has transitioned from a futuristic concept to a strategic tool in the present for many companies. Particularly in sectors like manufacturing, automotive, energy, and retail, its application is revolutionizing processes, improving operational efficiency, and enabling new ways of interaction and value creation.

Companies like Siemens are already investing in an industrial metaverse where it’s possible to design, simulate, and optimize entire factories before physically building them. This virtualization of industrial processes reduces errors, saves costs, and speeds up development timelines.

According to EY, this technology is helping organizations link their physical operations with immersive digital environments, creating smarter supply chains and more personalized customer experiences.

Additionally, the Metaverse is transforming workforce training: employees can now be trained in realistic virtual environments, free from risks or disruptions to real-world operations. These scenarios replicate machines, facilities, and working conditions, enabling safer and more effective training.

Other key applications include predictive maintenance simulation, where sensors and data intelligence predict failures before they occur; collaborative 3D meeting spaces, allowing teams to work from different locations in the same virtual room as if they were physically together; and advanced marketing personalization, where brands create unique virtual spaces tailored to each customer type, offering interactive experiences based on preferences or behaviors.

In 2025, Metaverse adoption is set to grow.

Looking toward 2025, even greater adoption of this technology is expected. Industries that strategically integrate the Metaverse will not only improve efficiency but also innovate faster and offer more competitive value propositions.

Metaverse applications in industries

Product design and simulation

The Metaverse allows businesses to create digital twins—virtual replicas of products, processes, or facilities that behave like their real counterparts. With these, companies can experiment, test functionalities, and detect potential errors without needing a physical prototype, thus reducing costs and time.

Training and development

Immersive virtual environments enable the simulation of real work environments in detail, allowing employees to practice technical skills or respond to emergency situations without the risks associated with physical environments or the need to stop operations.

Predictive maintenance

The Metaverse, when integrated with technologies like IoT (Internet of Things) and real-time analytics, allows for continuous monitoring of machine and facility conditions. With this information, companies can anticipate failures and plan interventions before major issues arise, thus extending equipment life and reducing downtime.

Remote collaboration

Collaboration in the Metaverse goes beyond screen sharing: it’s about entering the same 3D space, interacting with prototypes or production lines in real-time, and making decisions quickly. This is particularly useful for engineering, design, or production teams working across different countries.

Customer experience 

Brands can design virtual showrooms—immersive spaces where consumers interact with products, configure options, or make personalized purchases. These environments also allow customers to try products before buying, creating a richer and more memorable experience.

 


Benefits of the Metaverse in business

  • Cost reduction: simulating processes and products in virtual environments significantly reduces expenses related to physical testing and early-stage errors.
  • Operational efficiency: by identifying bottlenecks and optimizing processes from the design phase, decision-making is faster, and overall performance improves.
  • Accelerated innovation: experimenting without real-world consequences fosters creativity, allowing businesses to iterate ideas and models more rapidly.
  • Sustainability: reducing the need for physical materials and travel cuts down on environmental impacts from operations and tests.
  • Improved decision-making: visualizing data in immersive contexts helps with understanding complex scenarios, thus enhancing strategic decision quality.

Image with benefits of the Metaverse in business

Challenges in implementing the Metaverse

  • Initial investment: adopting this technology requires investment in infrastructure, specialized hardware (like mixed-reality glasses), and staff training.
  • Data security: operating in digital environments means managing large volumes of sensitive information, necessitating robust cybersecurity and privacy protection protocols.
  • Interoperability: it’s essential for systems within the Metaverse to integrate with existing platforms, both proprietary and third-party, for a seamless experience.
  • Cultural adaptation: resistance to change and unfamiliarity with immersive environments may slow adoption in certain organizations or more traditional sectors.

Future of the Metaverse in industry

The Metaverse is expected to continue evolving, integrating technologies like Artificial Intelligence, Machine Learning, Blockchain, and spatial computing. These integrations will enable greater automation, traceability, and real-time personalization.

The Metaverse will keep evolving with AI, Machine Learning

For instance, the automotive industry is already developing full assembly line simulations. Meanwhile, the energy sector is leveraging immersive environments that let operators control plants in real time. Retail brands, on the other hand, are creating hybrid shopping experiences that blend the physical and digital worlds.

The expansion of enterprise metaverses will also focus on creating standards and regulations to ensure their ethical and secure use. Interoperability between platforms will be key, as will developing specialized talent capable of leading this transformation within organizations.

Conclusion

The Metaverse is no longer a distant promise; it’s a technology that’s reshaping how businesses operate, train, collaborate, and create value. Its impact on manufacturing, energy, automotive, and retail industries is tangible and growing, with applications ranging from advanced simulation to customer experience personalization. Adopting it not only improves efficiency but also positions businesses as innovation leaders in their sectors.

At Interfaz, we assist companies looking to integrate the Metaverse into their digital strategy. Because the future of industry is being built today, and doing it right requires vision, knowledge, and collaboration.

Thank you for reading.