Viivo

A platform that makes you part of the best events.

01.

Services involved

Software development
UX/UI Design
Business Intelligence

02.

Challenge description

People have had to restrict or eliminate their attendance at events due to Covid-19, so they have had to adapt to streaming and online ticket sales platforms available in the market. Viivo set the challenge of integrating all those involved in the holding of events to offer consumers a better experience from the ticket purchase to the event experience, eliminating the barriers that limit participation. These existing platforms present usability problems, limited amount of events, and difficulty in purchasing tickets. On the other hand, the entertainment industry’s growing necessity to carry out functions without compromising public health made us create new ways to participate in different events. 

03.

Solution

We create a technological platform based on user’s needs. We take advantage of possible ways an event can be experienced, and we unify the entire experience from the awareness of a show to the participation moment. We make possible online and face-to-face events, extending the users’ possibilities to enjoy their favorite shows.




Some findings during
the process

Tickets handling

By handling digital tickets, we reduce security problems related to tickets’ loss, damage, and authenticity.

New entertainment

From the changes in people’s habits, we identified a high degree of acceptance towards participating in events remotely.

Ease of use and confidence

An easy-to-use product diminishes the feeling of insecurity related to purchasing tickets online.

Some findings during
the process

Tickets handling

By handling digital tickets, we reduce security problems related to tickets’ loss, damage, and authenticity.

New entertainment

From the changes in people’s habits, we identified a high degree of acceptance towards participating in events remotely.

Ease of use and confidence

An easy-to-use product diminishes the feeling of insecurity related to purchasing tickets online.